Refund policy

At Brookhaven Balloons, all sales are final. Due to the nature of our products and the customization involved, we do not offer refunds under any circumstances.

We take pride in the quality of our balloon kits and accessories, and each order is carefully packed and inspected before shipping. If you receive a damaged or incorrect item, please contact us within 3 days of delivery at info@brookhavenballoons.com so we can promptly address the issue.

By completing a purchase on our site, you acknowledge and agree to this No Refund Policy.