Shipping policy

Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times may vary depending on your location and the shipping method selected.

Domestic Shipping Only
At this time, we only ship within the United States.

Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information.

Delivery Issues
We are not responsible for packages that are lost, stolen, or delayed due to incorrect shipping information or carrier issues. Please ensure your address is entered correctly at checkout.

Local Pickup
Local pickup is available at our Brookhaven, GA location. You will receive an email notification when your order is ready for pickup, typically within 1-2 days.

If you have any questions about your order or our shipping policy, please contact us at amanda@brookhavenballoons.com.